Cookies & Privacy

The website (“Site”) uses cookies. Cookies are strings of text created by a server and stored on the hard disk of your computer or any device used by the user to access the Internet (smartphone, tablet, etc.) and then retransmitted the next time the user accesses the Internet. Cookies make it possible to collect information about your browsing on the Site, for example, to remember your language preferences or the currency used for a purchase, and to propose it on your next visit to make it easier to use. Cookies may be permanently stored on your computer and have a variable duration (persistent cookies), but they may also disappear when you close your browser or have a limited duration (session cookies). Cookies may be set by the Site you are visiting (first party cookies) or may be set by other websites (third party cookies). The Site uses first party cookies, third party cookies and other similar technologies, as further described below.

Data controller

FRANCEHOPITAL SAS – Zona Industriale 11 – 39011 Lana (BZ) – ITALY (hereinafter also the “Company”).

1 – Purpose of processing

1.1 – Necessary technical cookies: the Site uses first-party, session and persistent cookies to allow you to navigate and use the site safely and efficiently and to improve the services provided by the Site. These are cookies that, for example, allow recognition of the language you have selected and the country from which you are connecting to the Site.

1.2 Analytical cookies: the Site uses third-party analytical cookies with which it is possible to understand how specific visitors interact with the site, collecting and transmitting information. This data is used to improve the performance of the Site and related services.

1.3 – Profiling cookies: the Site uses profiling cookies with which it is possible to note the preferences detected during each visit and thus create profiles that allow messages to be sent that are more in line with the user’s preferences and interests. This Site also allows the use of third-party profiling cookies that are used to make you see our commercial offers when you visit other sites (retargeting).

2 – Legal basis of the processing

2.1 – Necessary technical cookies: performance of a contract to which you are party (use of the Site).

2.2 – Analytical cookies: legitimate interest.

2.3 – Profiling cookies: consent (via banner, optional and revocable at any time).

3 – Personal data retention period

To check the duration of each cookie, please refer to the complete list of cookies.

4 – Obligation to provide data

When you access any page of the Site, you will see a banner containing brief information. Closing the banner implies that the settings will remain in place and that navigation will continue in the absence of cookies other than technical ones. Your consent to the use of cookies other than technical cookies is optional and revocable at any time by configuring your cookie preferences. Your consent to the use of cookies is recorded with a “technical cookie”.

5 – Your rights as data subjects

By contacting the Company by e-mail at [email protected], you can ask the Company for access to the data concerning you, their deletion, the rectification of inaccurate data, the integration of incomplete data, the limitation of processing in the cases provided for by Article 18 of the GDPR, as well as the opposition to processing in cases of legitimate interest of the Company.

Furthermore, in the event that the processing is based on consent or contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format, as well as, if technically feasible, to transmit it to another data controller without hindrance.

You have the right to withdraw your consent at any time for marketing and/or profiling purposes, as well as to object to the processing of your data for marketing purposes, including profiling in connection with direct marketing. Should you prefer to be contacted for the aforementioned purposes exclusively by traditional means, you may still express your opposition only to receiving communications by automated means.

You have the right to lodge a complaint with the competent supervisory authority in the Member State in which you usually reside or work or in the State where the alleged infringement has occurred.

You can object to the recording of cookies on your hard disk by configuring your browser to disable cookies. Below are the options offered by the main browsers: Google ChromeSafariMozilla FirefoxMicrosoft Edge.

However, after this operation, some functions of the web pages may not be performed correctly.

6 – Characteristics of the cookies used by the site and preference management

You can view the full list of cookies used by the Site and set your preferences in detail by clicking on the following link:

Complete list and cookie preference management


7 – Persons authorised to process data

The data collected through cookies will be processed by employees, collaborators of the Company or external parties, in their capacity as data processors and persons in charge of processing, who perform tasks of a technical and organisational nature on behalf of the Company for the Site. A complete and up-to-date list of the Data Processors appointed by the Company can be obtained by writing to [email protected].


A customised experience

This site uses technical cookies and, after obtaining consent, first and third party analytical and profiling cookies. Closing the banner will result in the settings remaining in place and navigation continuing in the absence of cookies other than technical ones. Your consent to the use of cookies other than technical cookies is optional and revocable at any time by configuring your cookie preferences. To find out more about each type of cookie we use, you can read our Cookie Policy.

Cookie preference configuration

From here you can give or refuse consent to the installation of cookies used by our website.

Necessary technical cookies

The necessary technical cookies cannot be deactivated as without them the website would not be able to function properly. We use them to provide you with our services and they help enable basic functionality such as page navigation, language preference or access to secure areas of the site.

First Party4







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Analytical cookies

Analytical cookies help us understand how users use this website. We can thus improve our website and communications and ensure that we always offer interesting and relevant content.



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Profiling cookies

Profiling cookies are used to trace website users. They are intended to provide tailored communications or advertisements that are relevant and engaging to each user.







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