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Modular logistics: how to keep medications from getting lost on the way

27/08/2026

During 2025, the medications bought directly by Italian public hospitals cost €15.9 billion. The plan was 11.2 billion. The gap against the legal ceiling is 4.7 billion. In the same year, spending on medicines dispensed by contracted pharmacies stayed under its own ceiling (AIFA, pharmaceutical spending monitoring, January–December 2025, published 9 June 2026). The hospital channel is the one under most pressure.

That gap does not come from logistics: it comes mostly from high-cost medications. But the hospital is the channel where every avoidable penny shows up most clearly.

It is also the channel where hospitals have started to buy something different. In the logistics contracts signed with public facilities over the last two years, modular logistics went from a historical 8% of the total to 18% (Osservatorio Contract Logistics “Gino Marchet”, Politecnico di Milano, 2025 edition).

Those contracts do not buy furniture and drawers. They buy logistics services, and they change what the hospital asks for in the first place. If you choose modular logistics, you have to describe how material moves through the building: how many times it changes container, who handles it, where it loses its label. Tenders are following this shift.

So what is bought is not just furniture. It is a flow that the hospital pays for over years. It pays in staff time and in material that expires before anyone uses it. Those costs are not in the quote, and they are worth looking at before signing.

Here we set out the criteria that get the medication to the right bed, at the right time, without losing it on the way.

Where medications get lost: the costs the quote does not show

The quote for a storage system shows shelves, drawers, carts. It does not show the points where medicines get lost because they are ways of working. The three weak points below do not come from a published measurement. They are a reading of how the work is organized, and each hospital should check them on its own wards.

  1. The first is repacking – moving the contents from one container into another. Material arrives at the warehouse in one container. It goes into a second one for the pharmacy, a third one for transport to the ward, and finally into the distribution cart. Every repacking takes time, and every time is a chance to make a mistake or lose track of what is where.
  2. The second is restocking from memory. When you cannot see the state of a drawer at a glance, the order gets placed on an intuition. You look at what is there and what is missing, and you get it wrong more often.
  3. The third is each ward doing it its own way. When every ward arranges its containers differently, anyone coming from outside – (a nurse on shift rotation, a stand-in) – has to search instead of act.

None of the three shows up in the quote.
All three show up later, as expired medications, lost minutes and duplicate stock. They are three items a hospital can measure on its own data, and nobody measures them at the time of purchase.

So there is one question to keep in mind: how many times does the material change container between the warehouse and the bed, and at which points? That is the piece of information that makes the hidden cost visible. It is worth mapping on your own flow before you choose, and worth asking every supplier how many steps their system needs.

exper-mod dal magazzino al reparto

The same drawer from warehouse to bed: what changes without repacking

Every time the material changes drawer, because someone takes it out and puts it somewhere else, something can go missing. The way to avoid it is easy to say and hard to improvise: the same drawer that sits in the warehouse travels to the bed and back, and its contents are never moved into another container. Fewer steps, fewer chances to pick the wrong thing.

For this to work, that drawer has to fit everywhere: in the warehouse and pharmacy shelving, in the carts used to move material inside the hospital, in the ward’s cabinets and columns, and finally in the cart at the bedside. What decides this is not extra technology. It is whether the sizes match.

A drawer that fits the pharmacy shelving and the internal transport carts stays usable even when the ward changes.

Worth putting in a tender: the container should be the same unit from the warehouse to the bed, matching the standard size already used in the pharmacy and fitting the internal transport carts, with no repacking in between.

Standard sizes and modularity: why the cost goes down over the years

For the purchasing department, what counts is not the list price. It is what the system costs over the years. Modularity works here in two ways.
First: few drawer sizes, two widths, make the handling the same in every ward, so nobody has to learn a different system floor by floor.
Second, and this matters more: the same drawer moves often between warehouse and ward, so the ward does not build a second warehouse of its own. That is where duplicate stock and expiry dates come from.

Then there is the difference between a system you can extend and one you have to rebuild. If a ward changes purpose, doubles its beds or takes a different kind of patient, a modular system works with the accessories the manufacturer already sells. A rigid system has to be redone every time the ward changes.

Two things to put in the tender:

  1. a system that can be extended and rearranged with the manufacturer’s own accessories, without replacing the whole system
  2. a drawer that moves often between warehouse and ward, so the ward does not have to build its own store and end up with duplicate stock.
cassetti Exper-Mod

Seeing the contents without opening: restocking you can predict

You can spot a good flow by something very ordinary: you look at a drawer and you know what is in it, without opening a record.

It works like this.
A coloured tab tells you the type of contents straight away, so you find the right drawer without reading the labels one by one. Where it helps, a see-through drawer lets you see what is inside without fully opening it. And if the inside is arranged the same way in every ward, anyone covering a shift outside their own ward finds the same things in the same place: less searching, more doing.

Knowing how much to keep and when to reorder is a different matter from seeing the contents. It is a procedure, not a glance: it has to be written down and repeatable, so it does not depend on anyone’s memory. The coloured tab and the see-through drawer do not replace that procedure. They make it faster.

Material you cannot see is not available when you need it. So being able to read the contents is a safety question too, not only a time question.

A way to work out the return on the investment during a tender

The figures that circulate in the sector (“you save X euros per bed”, “the investment pays for itself in Y months”) are almost always estimates. The method behind them is almost never published, so treat them with care.

The return on a modular system rests on three items a hospital can measure on its own data:

  1. the cost of the material that today expires or goes missing between the pharmacy, the transport to the ward and the cart at the bedside
  2. the staff time spent repacking, searching and reordering on an intuition
  3. the cost of duplicate stock, kept because nobody knows for sure how much is already there

Those three items go against the cost of the modular system and the time it saves. It is a calculation each hospital does on its own volumes. It is not a figure to take on trust.

The return is best worked out together with the supplier: on which data, with which method, and checked on one pilot ward before it is rolled out across the hospital.

Two approaches side by side

There are two ways to move material, and they differ on five concrete points. None of the five appears in the quote.

  1. The first is the number of repackings between warehouse and bed: many if the material changes drawer at every stage, none if it stays in the same drawer the whole way.
  2. The second is the number of different formats to handle: many if every stage uses its own container, few if you work with drawers in only two sizes. Cutting the number of medication codes is a different job, and it means reviewing the whole system.
  3. The third is restocking: it is always recorded, on paper or digitally, but it gets much faster when a drawer with an identification system, in see-through plastic, shows at a glance what is missing.
  4. The fourth is a ward changing purpose or size: a rigid system has to be replaced, a modular one is extended.
  5. The fifth is the label: in the first model it has to be redone every time the drawer changes, in the second it stays on the same drawer the whole way.

These five differences show up in daily use, not at the moment of purchase. If the tender does not cover them, the costs will come as a surprise.

The eight points to keep an eye on

  1. How many times the material changes container between warehouse and bed, and at which points.
  2. A container that is the same unit from warehouse to bed, with no repacking in between.
  3. Matching the standard size already used in the pharmacy and fitting the internal transport carts.
  4. A system that can be extended and rearranged with the manufacturer’s accessories, without replacing the whole installation.
  5. Few drawer sizes, so handling stays the same across wards and the drawer keeps moving instead of sitting in a ward store.
  6. Contents you can identify at a glance, with a coloured tab for the type and, where it helps, a see-through drawer, with the same internal arrangement in every ward.
  7. A restocking procedure that is written down and recorded.
  8. A method for working out the return that is documented and can be checked on a pilot ward.

Frequently asked questions

What is integrated hospital logistics?
It is managing the flow of clinical material (medications, supplies and devices) as one continuous path from the warehouse to the patient’s bed. Drawers, transport equipment and ward furniture fit each other, so nothing has to be moved from one container to another. It is the modularity of the drawer that makes this flow work in practice.

Why do medications expire in the ward?
There are many reasons. Part of it comes from how the flow is built: material moved between different containers, restocking done on a hunch without seeing the real stock, each ward organized its own way. A standard drawer works on those points. It does not work on expiry dates that depend on how much a ward uses or on how much was bought.

What does the standard size mean in a tender?
It means the drawers have the same dimensions as those in the pharmacy, and they fit the transport equipment and the ward carts without adapters. It is the condition for one container to travel the whole path.

How do you work out the return on an integrated logistics system?
You compare, on your own volumes, what expired medicines, staff time and duplicate stock cost you today against the cost of the standardized system.

What Francehopital proposes

The criteria in this article describe a method for writing specifications, not a product. Francehopital applies this method with the Exper-Mod system: a drawer in two widths (410 and 610 mm) and four heights (modules), which fits Mosys-ISO shelving in the warehouse, Presto and Preciso carts in the ward, and Preciso TRS columns. It is designed to move from warehouse to ward without repacking.

If you are looking at an integrated, modular logistics system, write to us from the contacts page. And if this is not the right moment, you can sign up for the newsletter: a few emails a year on the same subjects as this article.

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