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Medication cart security: a key is no longer enough

09/10/2026

On July 3, 2026, the Italian Ministry of Health sent the Regions and professional bodies a memo on the fentanyl emergency.
It states that Section A narcotic medications must be kept “in a cabinet locked with a key, separate from other substances.” Section A is the part of the medications table in Italy’s narcotics law that includes, among others, opioid painkillers such as morphine and fentanyl. The quantity in stock must match the quantity written in the stock register. And “it would be advisable for the single person responsible for stock control and storage to be the same person who holds the keys”.

So in the memo, the key does two jobs: it keeps the cabinet locked, and it shows who is responsible for what’s inside. The second job works as long as one person holds the key. But on a ward that runs several shifts, the key can change hands. When the stock doesn’t match the register, the register shows what is missing. Only a lock that records each opening can show who opened the drawer, and at what time.

The medication cart takes medications from the ward cabinet to the patient’s bedside, and the same question applies to it.

This article covers the four levels of control a closure can provide, what the rules require in Italy, France, and the United States, and the questions to ask before writing a tender.

serratura con pinpad

The rules ask for a secure closure and a person responsible for the keys

In Italy, besides the July memo, there is Recommendation No. 7 from the Ministry of Health, on preventing medication errors. It asks hospitals to take care with how medications are stored in the pharmacy and on the wards. Among the conditions to check, it lists “suitable cabinets, carts, and transport containers.” For concentrated solutions, it asks for “a place with controlled access”.

In France, the ministerial order (arrêté) of April 6, 2011, still in force, says medications must be kept in rooms, cabinets, or other storage units “fermés à clef ou disposant d’un mode de fermeture assurant la même sécurité“: locked with a key, or with a closure that gives the same security. The unit’s nurse manager agrees with the pharmacist on the rules for access to the keys.
For narcotics, the order of March 12, 2013 requires a dedicated cabinet or compartment, with the same wording on the closure.

The Italian and French rules agree on one point: both focus on the person who controls access. They differ on another.
The French text explicitly allows a closure other than a key, as long as it’s just as secure, and that leaves room for an electronic lock.
The Italian circular mentions a key and no alternative. Anyone preparing a tender in Italy should check with the hospital pharmacy whether hospital policy allows an electronic lock.

In the United States, the federal rule for hospitals that take part in Medicare and Medicaid, the public health insurance programs, is just as short. Medications must be kept in a secure area and “locked when appropriate.”
Controlled substances, the U.S. legal category that includes narcotics, must always be locked within that area (42 CFR 482.25).
The ASHP guidelines go into more detail. ASHP is the American Society of Health-System Pharmacists, and it updated these guidelines in 2022 to prevent the theft of controlled substances in hospitals. They ask that cabinets and carts holding controlled substances have a personal electronic lock, opened with a fingerprint, a code, or a card. Every opening must be recorded. Where keys are still used, they ask for a procedure to track the keys, store them securely after hours, and change the lock if a key is lost.

In practice, according to the 2023 ASHP national survey, 86% of U.S. hospitals distribute ward medications mainly through automated dispensing cabinets, which open with personal identification and record each time a medication is taken out.

Four levels of control, from the key to the access log

Medication cart closures differ in what they let you know after the cart has been opened. There are four levels, and each one adds something to the one before.

A key is cheap and works without batteries. Whoever has it can open every drawer, and the lock keeps no record of openings. A key can be lost, and it can be copied. If it’s lost, the lock has to be changed to get back to the same level of security.

sigillo blocca cassetti

A seal is a numbered, single-use plastic tie that breaks when the drawer is opened.
It lets staff open the drawer at any time, and it shows at a glance that the drawer has been opened. A broken seal means the contents need to be checked and, if necessary, restocked. When the seal number is written in the ward’s records, each opening is linked to a check. This is how a crash cart works: there, the seal is the main closure. On a medication cart, it’s also possible to seal just one drawer, such as the one for urgent medications. Staff can open it right away, without a key or a code, and whoever checks the cart can see that it has been opened.

tessera rfid di apertura del carrello

A PIN or a keycard decides who can open the cart, and no object has to pass from hand to hand.
With a PIN, staff type a code on a keypad. With a keycard, they hold a personal RFID card up to the reader. RFID means the card is read by radio waves, like the badges used to open doors. A code can be shared just by saying it, so it’s a good idea to change it when the group of people using it changes. A keycard stays with one person. An electronic lock on a cart needs a physical backup key, which opens the cart in an emergency or when the battery is dead.

An access log shows who opened which cart, and at what time. It requires management software, which some keycard lock manufacturers offer. Alternatively, some cart locks can connect to the access control system the hospital already uses for its doors. When the stock doesn’t match the register, this is the log that shows who opened the cart and when.

Five questions for choosing the right closure

The name of the ward matters less than a few of its features: how many people open the cart, what it carries, and which systems the hospital already has. Here are some questions to ask. They don’t come from a published study. They’re an organizational reading that anyone can test on their own ward.

  1. How many people open the cart during a shift? If it’s a few people and always the same ones, a key held by the nurse manager may be enough. If it’s many people and they change often, a PIN or a keycard means the key doesn’t have to pass from person to person.
  2. Does the cart carry narcotics? Italian and French rules require them to be kept apart from other medications, with their own closure. On a cart, that means a dedicated compartment with a lock that’s independent of the drawer lock.
  3. How does the cart open if the battery is dead, or during an emergency? With an electronic lock, a backup key is still necessary.
  4. Does the hospital already use keycards for its doors? If so, it’s worth asking whether the cart lock can join the same system. Staff use the card they already have, and openings end up in the same log.
  5. Who needs to be able to trace the openings, and how long afterward? If the answer is “the pharmacy, when the stock doesn’t match the register,” an access log is needed. The other closures don’t provide this information.

Frequently asked questions

How should narcotics be stored on a ward?
In Italy, the Ministry of Health memo of July 3, 2026, states that Section A narcotics must be kept in a cabinet locked with a key, separate from other substances. The quantity in stock must match the register, and every movement must be recorded within 48 hours. In France, the order of March 12, 2013, requires a dedicated cabinet or compartment, locked with a key or with a closure that gives the same security.

What happens if the electronic lock runs out of battery?
It opens with a physical backup key, which works without power. The tender can ask for a lock that has one.

Does a crash cart need the same closure as a medication cart?
The priorities are opposite. A crash cart must open in a single movement, without a key or a code, and the seal guarantees its contents. A medication cart must open only for authorized staff. We covered this in Crash cart specifications: closure, seal, quick access.

particolare serranda del carrello preciso

What Francehopital offers

Medication carts in the Preciso line can be configured with different closures, and some of the choices we made respond to the criteria described above.

Preciso N°10X has a rolling shutter, a sliding cover that closes the compartment, with a key lock. Behind the shutter are 20 small bins, one per patient or per medication, on a pull-out tray. The side drawer has an independent lock and can hold narcotics, or a laptop or tablet.

cassetto narciso chiuso
Narciso guida cassetto

Narciso can be fitted to any Preciso or Presto cart. It’s a drawer on telescopic slides with its own key lock and a steel lid, designed for narcotics and other items that need protection. It lifts out of the frame and can be swapped, full for empty, with other Francehopital carts.

To control who opens the cart, there are two electronic locks: Digicode, with a 10-key keypad and a 4-digit code, and a keycard lock. Both unlock all the drawers at once. Both can be fitted to Preciso and Presto carts with drawers, and to Preciso carts with a rolling shutter. In an emergency, or when the battery is dead, the cart opens with the backup key. If a keycard is lost, the master code is used to enable a new one, and the lock no longer recognizes the old one.

If you’re preparing a tender or reviewing how medications are managed on your wards, write to us through our contact page. And if now isn’t the right time, you can sign up for our newsletter: we send only a few emails a year on these topics.

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